Start with the account and purpose
The same movie can be personal in one context and commercial in another. Tell us who will publish it, what the post promotes, whether media spend is involved and how long the content needs to remain usable before ordering.
Use guide
| Use | Status | What to do |
|---|---|---|
| Customer posts the movie on a personal account with no paid promotion | Included | Credit is appreciated; keep platform disclosures truthful. |
| Customer sends the movie privately to family or friends | Included | Use the delivered personal file. |
| Customer asks The Fluffy Fam to consider an official account feature | Optional $50 add-on | Add the feature request as a separate Shopify cart line; publication is never automatic. |
| Pet brand, employer or client account publishes the movie | Quote required | Share the brand, channels, territory, term and intended claims. |
| Paid social, Spark Ads, Promote, whitelisting or other media spend | Separate licence | Do not launch until the paid-media scope and rights are approved in writing. |
| Resale, sublicensing, merchandise, templates or stock use | Not included | Contact us before ordering; some uses may be declined. |
Optional official-channel feature
The $50 feature request is selected on the movie product page and appears as a separate Shopify cart line. It includes editorial review and, when accepted, preparation of one public cut, cover and caption for an organic feature on @thefluffyfam0. The customer approves the public cut before publication. If we decline the feature or cannot publish it, the $50 add-on is refunded.
The add-on does not include paid promotion and does not guarantee timing, views, engagement, followers, sales, search position or permanent availability. It does not change ownership under the original movie order. The customer grants only a limited, non-exclusive licence for the approved public cut. Paid ads, Spark Ads, other platforms, resale, sublicensing and model training are outside that permission unless separately agreed in writing.
Customer material
You must have the rights and permissions needed for every submitted photo, clip, logo, voice and piece of music. Attribution alone does not replace permission. We may ask for evidence or reject material that creates a rights, safety or platform risk.
Music and platform disclosure
Commercial posts use original audio, TikTok’s Commercial Music Library or music covered by a separate written licence. We use the platform’s applicable commercial-content and AI-generated-content labels. A customer quote or reaction must reflect a real experience and requires separate permission.
Get a commercial quote
Use the Contact page and include the brand, publisher, channels, organic or paid use, countries, term, deliverables, deadline and budget range. Consumer movie packages do not silently include commercial advertising rights.