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Order help
Physical merchandise uses the carrier link in your shipping email. Custom movies move through a separate production-update flow.
Physical merchandise
Read the carrier status in context.
Your shipping email contains the live tracking link. The stages below explain what each common status means.
- 1Order confirmedPayment accepted; preparation begins.
- 2Label createdPacked or awaiting the first carrier scan.
- 3In transitThe carrier is moving the parcel.
- 4Out for deliveryWith the local delivery route.